FAQ

Hardwood flooring Frequently
Asked Questions
How do I clean my laminate flooring?
Laminate flooring is a beautiful, low maintenance, long-lasting flooring. There are several simple steps that you can take to keep your laminate flooring clean and to ensure that you get many years of service from it. Simply dust mop or vacuum with a soft brush or wood floor accessory to keep your laminate floor clean from dust, dirt or grit.
1. A damp cloth or mop can be used without damage to the laminate flooring panels, but do not use excessive water. Dry the floor thoroughly with a clean, soft cloth.
2. Blot up spills or water from wet feet or footwear immediately with a clean, dry cloth, sponge, or paper towel. Do not allow excess liquid to remain on the surface of your laminate floor.
3. Do not use soap-based detergents, abrasive cleaners, or combined “clean and shine” products on your laminate floor.
4. Do not wax or polish your laminate flooring.
5. Do not use steel wool or other scouring pads that may scratch laminate panels.
6. Do not steam clean or use chemicals that may damage the laminate flooring surface.
7. For stubborn spots or stains on laminate flooring use acetone or nail polish remover on stubborn substances such as tar, asphalt, paint, or oil. Then wipe clean with a damp cloth.
What are the different moldings and how are they applied?
The Quarter Round molding is used to hide the expansion gap left around walls during installation.
The T molding is used as a threshold in doorways or as a transition strip where the hardwood flooring meets floor or carpet of similar height. T moldings can also be used to change the direction in which the floor is laid.
The Reducer molding is used as a transition from the height of the sub-floor to the height of the hardwood floor.
The Stairnose molding is used to cover the front edge of a stair tread or step. If used on a stair, flooring is installed behind the Stairnose to cover the horizontal part (the tread) of the stair.
How do I care for and maintain my laminate floors?
While laminate floors are highly resistant to stains and abrasions, they are not indestructible. In order to maximize the durability and beauty of your laminate flooring, we recommend the following practices as part of your floor’s normal care and maintenance.
1. Place a doormat outside the exterior entrances to collect excess moisture, sand, grit and other potentially damaging substances from being tracked onto your laminate floor.
2. Use only colorfast and non-scratch carpeting or pads on your laminate surface.
3. Avoid sharp or pointed objects with concentrated weight such as high heels on your laminate flooring.
4. Use protective felt pads under furniture legs or wide castors under appliance levelers.
5. Do not slide furniture or appliances across your laminate floor. If using a wheeled dolly to move furniture or appliances, place a clean sheet of smooth plywood or other protective layer over your laminate surface.
6. Rearrange furniture occasionally for increased indentation resistance
7. Do not treat or seal your laminate floor panels after they are installed.
8. Never sand, lacquer, or refinish your laminate flooring surfaces.
What is a laminate flooring AC rating?
AC hardness ratings are a standardized measure adopted by The Association of European Producers of Laminate Flooring (ELPF). The AC measure rates abrasion resistance, impact resistance, resistance to staining and cigarette burns, and thickness swelling along edges. If a laminate flooring cannot meet the requirements for each of these ratings, approval for a given AC rating will be denied. Here is a more detailed guide:
AC3 can be applied to more varied locations, such as small offices and other light commercial location
AC4 can be installed in higher traffic commercial areas such as boutiques, busier offices, and restaurant
AC5 is more durable still and can withstand the traffic of heavier commercial areas such as department stores and public buildings.
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